Generell informasjon
Offisielt nettsted:https://www.ig.com/
Demo:Open Demo Account
Regulert av:CFTC, NFA
Stiftelsesår:1974
Hoverkontor:Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA, UK
Min innskudd:$250
Maks utnyttelse:1:50
Børsnotert:Ja
Innskuddsalternativer:ACH, Kredittkort, Pengeoverføring
Uttaksalternativer:ACH, Kredittkort, Pengeoverføring
Varige verdier:Valutaer
Tradingplatformer:MT4
Kommisjon på handel:Nei
Fixed spreads:Nei
Trading Desk Type:Dealingbord
OS Kompatibilitet:Desktop platform (Windows), Desktop platform (Mac), Web platform
Mobiltrading:Android, iOS
Accepts US Clients:Ja
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Eric Antonik
May 28, 2020
1/5
Bad customer service
Hello everyone Here is my experience with IG. When I opened my account I got a call immediately from someone that conversation was great. The next day i funded my account and that when the all the problems happened. Could not place trades and when I called them was waiting on the phone for an hour this was at 10:00 EST. My concerns with that was if I was having computer problems and needed to get in or out of a trade that wouldn’t of happened for an hour after my problem. When I asked the person I was talking to about the wait time and my concerns about it he was very rude (strike 1). Then I asked him about the problem I was having again rude and was unable to help or fix that problem so still couldn’t trade (strike 2). Then I reached out to the person that was so nice the day before no response until 6-7 hours later and then again not a friend helpful or understanding conversation (strike 3). So I asked to close out my account not a problem but get my deposit back has been money came out in seconds but coming back takes weeks apparently (strike 4). Maybe your experience will be better worse or the same but I’m not a fan of IG and will tell everyone I can of the rude and unprofessional service I received.
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Spesifikasjoner
- Regulert av:CFTC, NFA
  Hoverkontor:Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA, UK
  Stiftelsesår:1974
  Børsnotert:Ja
  Antall ansatte:200+
  Minikonto:Ja
  Premiumkonto:Nei
  Demokonto:Ja
  Islamsk konto:Nei
  Egen konto:Nei
  Aktivt forvaltet konto:Nei
  Institusjonell konto:Ja
  Nybegynnere:Ja
  Profesjonelle:Ja
  Høyfrekvent trading:Ja
  Daytrading:Ja
  Ukentlig trading:Ja
  Svingtrading:Ja
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